Product: Walgreens Prescription Refill Rating: 3 Stars Clear all filters (42 of 434 reviews match)
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2.7
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Update by user Apr 11

The situation was resolved! I moved to another pharmacy!

The final visit,I got my librax in 3 bottles'1 was an old label with new doctor on it,I never understood that! I had my purscriptions transferred and they left my lunesta off,had to give new pharmacy the RX...

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Review
#1490974 Review #1490974 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue

Walgreens - What a joke of a pharmacy.

2.5
Details
I went to get my prescription s filled. None of them are controlled. Their system alerted me that my refills were due. I filled them, went to the pharmacy but they held back gabapentin. I always get all three filled together. I asked where my other one is, and they said it’s too early because it can cause dependence so we treat that as controlled. Really, that’s you’re decision lady? We have a government that decides that not you. And gabapentin, really? And fix your app please
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Review
#1459860 Review #1459860 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue

Walgreens in Indianapolis, Indiana - Incompetent Nurse Practitioner

3.0
Details
Explained that I had gone to the nurse at the office that morning and was advised I needed antibiotics for Bronchitis. After asking a series of questions and entering answers into their computer. This NO stated I had a viral bug and she would give steroids. Cough medicine and an inhaler. Then had the audacity to tell me it should clear up in 3 to 4 weeks. Went for a scond opinion elsewhere with a doctor and yep I have bronchitis like I told the lady at Walgreens. NOT ever using them again.
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Review
#1424686 Review #1424686 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
2.5
Details
After many calls to find out why my husband's Rx was held up, I got tired of being shuffled to the 3-rd party call center that only knew what their computer screen told them. I had asked for this refill well in advance for this life-sustaining medication for my husband...
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3 comments
Anonymous
#1610790

Yup upper managment could care less at these stores for some reason. They dont care about the dedicated business you give them or about making sure the customer is receiving the the service they need and if there is a problem they will lie as much as they need to in order to get away with it!!!!

I hate the walgreens in my home town and hate is a horrible word for me to use. But what can we do???

Absolutley nothing!!!! Boycott

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Review
#1418528 Review #1418528 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Pros
  • Employees cashier
Cons
  • Loss of time
  • Upper manager customer service
  • Manager
Reason of review
Poor customer service
Tags
  • Unethical Behavior

Walgreens in Louisburg, North Carolina - Adderall prescription not fillable until 31st day????

3.3
Details
I was always able to fill my prescription at least the 30th day – more often the 28th – when Rite Aid merged with Walgreens,Walgreens decides to not fill my prescription until the 31st day -I have never heard of that!when I wake up on the 31st day I have no meds to take before a day of work- this is not what my doctor intended for me!! Walgreens pharmacy sucks I need to find another one ASAP !!
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Review
#1386427 Review #1386427 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
2.9
Details
Walgreens - Too much cofusion /not enough pharmacist/cant get order right
Months back, I was going back and forth from doctor to pharmacist because,niether place could get straight at whos thought it was and I actually caught the pharmacist at thought ,they kept saying your doctor has not got back yet 3 times as I sat and waited and then one...
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2 comments
Anonymous
#1617119

You make no sense at all. Are you possibly the reason for the "cofusion"?

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Review
#1336327 Review #1336327 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Pros
  • Store and old staff 3 months ago
  • Convienance from bus
  • On the bus route
Cons
  • Heavy brunette that whers glasses
Reason of review
Failure of communication between pharmacy and docters
Preferred solution
Fire the girls and rehire a new boss
2.8
Details
After today I’m done with Walgreens! So my doc send script 6 days early. So you would think that on the morning due it would be ready, right? So this real piece of work make pharmacy tech tells me sorry we just opened give it an hour. I’m sitting here inside 33 minutes...
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3 comments
Anonymous
#1556521

Hello Welcome to Walgreens....people like you make our day and give us something to look forward to. Grow up!

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Review
#1291595 Review #1291595 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
2.7
Details
I have used Walgreens Pharmacy in Alma, AR for several years. Same Doctor, same Medicines, same date each month. My meds ran out today so I went to Alma Walgreens to drop off my scripts and was told by Pharmacist Tara that she would not fill my scripts. My scripts...
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4 comments
Anonymous
#1475823

Oh wait ... you’re MEDICALLY DISABLED!!!

(whatever that means) ... The pharmacist should have given you SPECIAL treatment and standard policies should not apply to you!

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Review
#1229572 Review #1229572 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
2.5
Details
I have used Walgreens pharmacy for many years. When we moved from Shawnee, KS (wonderful service) to Olathe, KS about 4 years ago, I began my struggle with the store at 151st and Blackbob. There have been minor slip ups over the years (refill not ready when it's...
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Review
#1228920 Review #1228920 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Pros
  • Local store
Cons
  • Pharmacy service
Reason of review
Poor customer service
Preferred solution
Really not interested in a solution after all the problems.
2.5
Details
Got a call from wlagreens saying my meds were ready.I called to confirm. Once i got there they asked what one was i execting. I told them. Tbey said it would take 15 mins to refill. What? Go back 30 mins later again was told it would take 15 mins to fill. By then im a...
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3 comments
ransom
#1455096

I'm certain there is more to this story. Let's hear it. I expect it would sound different from the pharmacies point of view.

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Review
#1219773 Review #1219773 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service