Product: Walgreens Prescription Refill Rating: 5 Stars Clear all filters (6 of 434 reviews match)
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Rating:
4.8
Details
I have refills on one of my meds, called to see if it was ready for pickup and was told they will not fill it because I yelled at them, they would not tell me when or who I yelled at. I still dont have my meds.
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6 comments
Anonymous
#1649627

You should never raise your voice when you are at Walgreens, no matter Pissed Off you have become. Simply walk away from the situation and go onto "Pissed Off Consumer Walgreens Complaints" and tell the whole flocking world about it.

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Review
#1425430 Review #1425430 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue

Walgreens Prescription Refill Review

4.5
Details
Pharmacy refused to fill presciption.
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Review
#959649 Review #959649 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service

Walgreens Prescription Refill Review

5.0
Details
The Walgreens in Manchester TN should be shut down or have all Staff Replaced in the pharmacy department. What a pathetic excuse for a pharmcy. They can't even fill 1 script in under an hour! Also they don't know what customer service even means. Please Somebody do something about this!!!
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Review
#782057 Review #782057 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue

Walgreens in Houston, Texas - Failure to have Refill ready as notified by email or text.

5.0
Details
Called in refill for XARELTO 20MG TAB. using automated phone service on 5-14-15 for pickup 5-15-15. Notified by email 5-15-15 that refill ready for pickup at Walgreens located at 105 West Rd, Houston, TX 77037. Went to Pharmacy on 5-18-15 to pick up and prescription not ready. Waited while prescription refilled promptly. This has happened several times over the last several months. Several times the clerk has said sorry for the trouble and said that the system was not working correctly. The store employees must be aware of this problem. Has it been reported to the IT Dept.? It seems to me that everyone would want this problem resolved at once, instead of it dragging on for months.
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1 comment
Average_Employee
#987302

I've had this problem before. I would call and ask before heading on over if their system is still having issues. I'm confident that it's beyond the power of the pharmacy employee's abilities to regulate the notification system.

Review
#637942 Review #637942 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Pros
  • Walgreen service
Reason of review
Poor customer service
Preferred solution
Fix the system so that it is reliable. When it works it is very easy to use.
Tags
  • customer serivce conversation

Walgreens Prescription Refill Review

4.8
Details
Walgreens on capital and a born in San Jose called in prescription requested it be done as quickly as possible it took over two hours and still had to call back and requested to be done almost immediately they Filled it with old script when I called them about it they finally found the new script told me I could refill it in 10 days and hung up on me
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Review
#604728 Review #604728 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service

Walgreens - Inability to have my meds filled

5.0
Details
I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The Doctor said walgreens has not called her everyday walgreens tell me we'll call her, and everyday when I go to pick up the meds I am told we'll call the Doctor. Today, they asked me if they should call. I told them to do whatevery they want to do. This happens everytime I try to refill an rx that requires a call to the Doctor. My husband is out of his medication and they don't care. How can you call yourself a pharmacy and not be concerned about the patients medication. Right now my husband is out of his Prozac and it is not a medication that he should miss taking.
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1 comment
Anonymous
#872364

Why can't you call? Do you have a phone?

Review
#535823 Review #535823 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
drug refill
Preferred solution
Deliver product or service ordered