Product: Walgreens Prescription Refill Clear all filters (434 of 434 reviews match)
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Walgreens in Dubuque, Iowa - Robbing Customers

1.0
Details
A prescription my insurance wont cover is $14 at other pharmacies & $43 at Walgreens. How sickening that you have to take advantage of your customers!! I will NEVER patronize your store again!! Only low lifes do what you do to your customers.
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Review
#1430416 Review #1430416 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Pricing issue
Preferred solution
Price reduction

Walgreens in Scottsdale, Arizona - Over Charge

1.0
Details
Transferred prescription from Surprise, Az. to Scottsdale, Az. was charged $209 at Scottsdale location for same prescription as received from Surprise location for $0. Confronted Tech and Pharmacists about price, verified Medical Insurance after asking to. Why was it necessary to verify insurance again if same stores?
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Review
#1427674 Review #1427674 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Pricing issue
4.8
Details
I have refills on one of my meds, called to see if it was ready for pickup and was told they will not fill it because I yelled at them, they would not tell me when or who I yelled at. I still dont have my meds.
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6 comments
Anonymous
#1649627

You should never raise your voice when you are at Walgreens, no matter Pissed Off you have become. Simply walk away from the situation and go onto "Pissed Off Consumer Walgreens Complaints" and tell the whole flocking world about it.

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Review
#1425430 Review #1425430 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue

Walgreens in Indianapolis, Indiana - Incompetent Nurse Practitioner

3.0
Details
Explained that I had gone to the nurse at the office that morning and was advised I needed antibiotics for Bronchitis. After asking a series of questions and entering answers into their computer. This NO stated I had a viral bug and she would give steroids. Cough medicine and an inhaler. Then had the audacity to tell me it should clear up in 3 to 4 weeks. Went for a scond opinion elsewhere with a doctor and yep I have bronchitis like I told the lady at Walgreens. NOT ever using them again.
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Review
#1424686 Review #1424686 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
2.5
Details
After many calls to find out why my husband's Rx was held up, I got tired of being shuffled to the 3-rd party call center that only knew what their computer screen told them. I had asked for this refill well in advance for this life-sustaining medication for my husband...
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3 comments
Anonymous
#1610790

Yup upper managment could care less at these stores for some reason. They dont care about the dedicated business you give them or about making sure the customer is receiving the the service they need and if there is a problem they will lie as much as they need to in order to get away with it!!!!

I hate the walgreens in my home town and hate is a horrible word for me to use. But what can we do???

Absolutley nothing!!!! Boycott

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Review
#1418528 Review #1418528 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Pros
  • Employees cashier
Cons
  • Loss of time
  • Upper manager customer service
  • Manager
Reason of review
Poor customer service
Tags
  • Unethical Behavior
1.0
Details

Update by user Jan 03

This issue was never resolved. Walgreen never contacted me nor do they care too.

Original review posted by user Dec 04, 2018

I have been a customer at walgreens for over 20 years. I also take my prescriptions to other pharmacies where ever I can get a better price. I took my prescription to your store on Oct. 28 and was given a hard time from a male staffer and told he would not fill my...
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1 comment
h.kitchener
#1607399

You might want to go to the main Walgreen website and find the "contact us" or similar button and complain about this location. Give names if you have them.

Your use of pharmacies for the reasons stated is wise and reasonable.

The attitude of Walgreen's is rude and may even be forbidden by your state's pharmacy regulatory agency. You could do some research in this if you wish.

Review
#1415086 Review #1415086 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Will not return
Reason of review
Poor customer service
Once in the store, you still have to wait in line and the clerk told me that only one register can scan the code to show i prepaid my script. This took twice as long as it would have had i not prepayed. and they call "express". Walgreens just lost my business. I am...
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2 comments
h.kitchener
#1600407

I suppose you will try to find a pharmacy that delivers the prescriptions to you while you wait in your car in the parking lot---or, who will ingest the scripts for you so you don't have to bother taking them yourself. Life is really hard, isn't it?

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Review
#1404592 Review #1404592 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue

Walgreens in Louisburg, North Carolina - Adderall prescription not fillable until 31st day????

3.3
Details
I was always able to fill my prescription at least the 30th day – more often the 28th – when Rite Aid merged with Walgreens,Walgreens decides to not fill my prescription until the 31st day -I have never heard of that!when I wake up on the 31st day I have no meds to take before a day of work- this is not what my doctor intended for me!! Walgreens pharmacy sucks I need to find another one ASAP !!
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Review
#1386427 Review #1386427 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
3.5
Details
The person handling my prescription was rude and hung up on me in the middle of a question. I tried to call back and was put on hold and no one took the call. The call was made to Walgreens pharmacy in Jasper, TX today, 10/16/2018. I have my mother's prescriptions set...
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Review
#1382963 Review #1382963 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • Customer service at jasper texas location
  • Customer service
Reason of review
Order processing issue
1.0
Details
This past week I needed my lyrica filled. They kept saying I need A preauthorization. I got my doctor to do it many times this week. I still do not have my lyrica that I have been on for many years now. The sore in Lenoir N.C. just sucks!
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2 comments
Anonymous
#1587138

so does your spelling.

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Review
#1379104 Review #1379104 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue