I was previously a paralegal. If your doctor approves the medication and you have a written prescription with an earlier fill date on the prescription then why would the Pharmacist call the same Doctor who issued it for the earlier date and ask him or her if they will approve it?
Isn't that redundant and isn't a Doctors signature on a prescription that is water inked more valuable than a phone call? The reason a Doctor writes the prescription a few days earlier is so you aren't left without a single pill the day you go are finally able to refill. Someone May be traveling or have many different circumstances and that is your private right to not have t share that with the pharmacy. Furthermore, if the pharmacist discusses that you are filling a controlled substance at the window where others can hear, they have jut violated your privacy rights!
Walgreens is the only pharmacy I have ever experienced such behavior. I for instance, had my dosage changed to find the correct dosage so I had filled with no problem as early as 14 days many times when doses were changed at other Pharmacies. I twenty through a Pharmacy tech and store manager today in a private meeting where the pharmacy tech had for the third time approved my New prescription and said she had even spoken with my Neorologist and that I could pick it up today which was the date on the prescription and then the pharmacist Tiffany went behind her after she left work last night and put a comment in for the second time saying not to fill until the 14 th because that was the last fill date even though Medicaid approved it. My doctor wrote it for today and reapproved it via phone!
The tech actually said to the store manager in front of me that the pharmacist was mis treating me and acting as the pharmacy police! They also had given me wrong information saying I could only get brand name of my migraine medicine the last time I filled there and I told them I had been getting the generic for years under Medicaid! I had to go two or three days without my medicine abd pay out of pocket for one pill because they had to order the brand name and all the while had the generic available! The same pharmacy and wonderful tech filled the generic today with no issue.
Not to mention when I finally got the brand name it made me so sick I dealt with thexmigraines! They then continued in front of three other customers my issue with my controlled substance I mentioned earlier announcing it basically! The pharmacist who went in and put the comment after I had already been approved wouldn't even consult me or look at me the entire conversation! Like she was literally hiding which the tech also mentioned to the manager.
Then because the tech had not made notes that she spoke to the doctor even though she told the manager this and the Pharmacist the pharmacisit still would not fill it! She clearly had a power issue! I am reporting her to the board and filing a lawsuit against Walgreens for emotional distress and breech of my privacy as well as the Physical danger of a seizure. I actually have scarring on my brain and Spinal tap my prescription came from my neurologist and running out of my medication for this particular medication is very dangerous which I explained!
I also gave no history of different Doctors prescriptions or refilling too early unless it was a dose change. It is clear that I am not selling or abusing and come on it's a five day difference and the doctor wrote and approved it! I think they lack common sense or the ability to think outside the box! What policy would allow you to run completely out of your medication before refilling especially if you take it as soon as you wake up, meaning you wouldn't have it until you were able to go in and possibly have to deal with a situation just like this one!
It leaves customers feeling stressed, violated and having a stigma as a drug addict. Some people really are sick and don't need to have to worry about this sort of thing on top of all else! It was the Walgreens on Providence rd west in Charlotte NC. I have more evidence and proof than I even need due to how Ridiculous the situation was today.
So just know it is being dealt with and they will be brought to justice.
For all the idiots who are employees of Walgreens pharmacy, just the fact that you are spending time reading and commenting so rudely on here speaks to the fact that you do enjoy playing Pharmacy police. You're not a Doctor except it abd move on you're like Barney from The Andy Griffith show lol!
Product or Service Mentioned: Walgreens Prescription Refill.
Reason of review: Poor customer service.