Not resolved

On 1/22/17 I entered Walgreens pharmacy around 6:45. I gave the pharmacist my mothers prescription.

She then informed me that they had stopped filling prescriptions. The prescription was on an emergency room prescription form. I asked if she could give me enough to last until morning. My mother is in pain.

She replied again that they were no longer filling prescriptions. I said thanks and walked away. My mother Lula Walker has been filling prescriptions at Walgreens long before she moved here from Chicago. She gets at least 11 prescriptions a month or more from Walgreens.

She is 92 years old and suffers from many illnesses. But to refuse her pain medication is and was very inhuman. My mom cried and screamed most of the night because of the level of pain she was in. she was denied much needed meds.

I used heating pads, Tylenols and Tramadol, all did not help her pain. I am very disappointed and hurt by the way she was treated. I will change her pharmacy because of this behavior.

But I will also file a complaint with any and all sources I can. Signed very very hurt and disappointed.

Product or Service Mentioned: Walgreens Prescription Refill.

Reason of review: Order processing issue.

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Perhaps they should take their business to a pharmacy more representative of their class such as Fred's Super Dollar.


I think you are being bias, you don’t know exactly what the pharmacist said, you only have one side of the argument...it seems the rules she was working to were conveyed , unfortunately to the detriment of the elderly mother, and then emotions took over. I’m sure more was said and if questions were asked maybe they would of been answered .who knows, the crux of the matter is that the responsible person seemed to think this was the end scenario , instead of asking for any other outlet or remedy ( other near-by pharmacies that were open) It seems we are all quick to reach verdicts that condemn people without knowing both sides to the situation.