Austin, Texas
Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Staff
1 comment

Have prescription for u40 syringe for insulin. Was given U100 instead, which means dosage was wrong.

Did not realize for three weeks. Went to walgreens to discuss since was Sunday. They stated read prescription wrong. Did not have U40.

Asked about dosage using U100 was given wrong dosage information. If they substitute and not inform you about dosage change is not right. Can cause death. They did not seemed concerned.

Showed them website that explained difference, they did nothing.

I am concerned and pissed. Major health issues with blood sugar over this.

Product or Service Mentioned: Walgreens Prescription Refill.

Reason of review: Order processing issue.

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Anonymous
#1116188

I too have issues with Walgreens. I have been shorted on medications twice, same medication, in a four month time period. WARNING COUNT YOUR MEDS IN FRONT OF PHARMACIST BEFORE YOU LEAVE STORE.