Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Turnaround Time
1 comment

In the last 3 days I have have 2 of the worst customer experiences in my life at the same Walgreens at Jog and Lake Ida in Delray Beach by 2 different Pharmicist.The first was after leaving the ER and showing up 10 minutes before the Pharmacy department (not the store) is to close, the Pharmicist tells me that they close in 10 minutes and will not fill the prescription and I need to go to another Pharmacy.

The next Walgreens is 5 miles down the road. I will fax your prescription over. I drive there and that Pharmicist tells me we don't have the medication go back to the Walgreens you just came from and they will have it waiting for you. I drive back to the 1st Walgreens and the Pharmicist is walking out and says I told you to go to the other Walgreens and I said the other Walgreens said you have the medication and the Pharmicist says if we do you will have to wait until tomorrow or try another Walgreens...with a smile on her face.

I proceed to the 3rd Walgreen after 70 minutes and the worst experience ever to finally get the medication. The 2nd experience I sent in the prescription and the Pharmicist says that the prescription on file has no more refills and instead of calling the doctor to get it refilled uses an older script for half of the medication. When I explained that I need the entire medication filled the Pharmicist grabs the bag bag rips it open and throws the box of medication on the back counter.

Says call you doctor to get a new script and then we will fill it correctly.Is it this location that staffs the worst people, is it the company is hiring people with poor people skills is it people feel they can mistreat older people because they are younger and we are vulnerable?

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Walgreens. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Walgreens.

Check out the best and the worst companies in Drug Stores and Drugs category for more informed decision or compare Walgreens to other companies on our site.

Had an Experience with Walgreens?

Write a review


Terms of Service
Post Comment

Same problem,so sorry you were mistreated.

You May Also Like

Walgreens - Prescription Refill Review from Hollywood, Florida Walgreens "I believe they were very unprofessional they profiled me & labeled me as an addict because I'm on pain medication due to car accident here is ther little..." Read more Walgreens - A Mistake That Could Have Killed Our Child Walgreens "How did a medication that is considered a lethal narcotic (Nucynta- tapentadol) end up in a bottle with my son's name on it? Upon retrieving another medication that was prescribed..." Read more Walgreens - Pharmaceutical  Price Gouging Walgreens "One 11-10-16 Walgreens Hockessin DE filled a 30 dose script for Celecoxib. Brand name Celebrex for $438.59. $ 7.30 each. No insurance, cash transaction. Thinking the price unusually high I price..." Read more Walgreens - Pharmacist Review from Meridian, Idaho Walgreens "Review of Walgreens Pharmacy at 1570 E Fairview, Meridian, Idaho. Their Pharmacist need continued education!!! As a consumer I rely upon companies like Walgreens to have educated people in their positions that..." Read more CCC Information Services - Bad Customer Service CCC Information Services "I have been using CCC for 20 years, in the beginning they were a great company but as they became bigger and bigger that's when things changed for the worse...." Read more Lexus - Dangerous design+airbags failed to deploy Lexus "Hybrid CT200h doesn't have a "park" setting on the gear shift. Car must be turned off. Unfortunately, a new driver in this car would not know that. In this case,..." Read more CHOPRETAIL Chopretail "WENT TO WALMART.COM AND MY ORDER WAS SENT TO CHOPRETAIL. THEY SENT ME OLD STALE PRODUCT. THE LABLE ON IT ITEM WAS SO DISCOLORED IT HAVE TO BE AT LEAST..." Read more Maaco - Bad paint job and broke window Maaco "Took my SUV in to have the driver side painted. Plan black was used and you can see the difference because I have sparklers in my black paint. But when..." Read more