Went to a Walgreens in Bonita Springs, FL to drop off 3 prescriptions for my son's severely inflamed eye. Had to wait over half an hour just to hand over the scripts to pharmacy.
Was told they would not be ready until tomorrow. WTF??!! What are sick people supposed to do? My husband decided to try a 24 hour Walgreens much further away from our home to get the prescriptions filled.
He called in advance put in the order, drove 1/2 hour to the store, waited another half hour for the perscriptions and then was told they could only fill 2 of the 3 prescriptions. Have to go again tomorrow to fill the 3rd. In the mean time my kids poor eye is oozing, painful. The kid can't study, sleep, drive...
Etc. my question is what if this was a life threatening situation?
My kid will survive, but what about people picking up diabetes or heart meds, for example? Are they just supposed to keel over, go into a coma, or die?
Product or Service Mentioned: Walgreens Prescription Refill.
Reason of review: Poor customer service.