Tucson, Arizona
Not resolved
1.0
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Customer service
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Insurance Plans Acceptance
Prescription Services
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1 comment

I dropped off a prescription at 3:45pm and was told it would be ready in a hour so i went to pick it up and was told they had to contact the doctors office but they never did so i called my dr office and they told me no fax was sent so i spent the next 2 hours doing walgreens job and i had to call walgreens and my dr office to make sure the fax was sent and my dr told me they never got a fax and they would send the info walgreens needed so my dr did and when i called walgreens back after 4 hours of back in forth they finally found the fax that they said they never got and were very mad and rude because they were wrong and i made them do some of their job and now im waiting another hour to fill the script. Never go to Walgreens on midvale and valencia in Tucson Arizona. Very rude and unprofessional.my time is money and i wasted over half a day willing with them snd doing their job.ill never go back to Walgreens again.

Product or Service Mentioned: Walgreens Prescription Refill.

Reason of review: Poor customer service.

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Anonymous
#1200688

I grew up in that area of town and I would be surprised if the workers even spoke English - for gods sake drive north or east for about twenty minutes to a different store, or alternatively make your purchase from one of the many drug dealers in the area.