I have never had a good experience getting prescriptions filled at Walgreens. Even when you call the prescription in ahead of time, it is often not ready.
If a new authorization is needed they don't text you or call the doctor for approval . My latest experience was at 4:30 on a Friday. I was told you need to call the doctor to get authorization for us to fill it.
It was my adult disabled sons medication and it wasn't a prescription that should be stopped cold turkey, but they didn't care. I could not reach the doctor.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Walgreens. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Walgreens.
Check out the best and the worst companies in Pharmacy category for more informed decision or compare Walgreens to other companies on our site.