Walgreens sucks, don't go here to fill a prescription. I am a patient person and when someone is going to give me $25 I can typically be even more patient. However, if you aren't going to follow through with the ads then just tell me up front, I won't be mad at that point.
However, if I do what you say then honor your word! Here's what happened today. I went to Walgreens to fill a prescription because I had seen the $25 promotion for filling a prescription there. When I got there I was told that it had to be a transfered prescription and couldn't be a new prescription. However, the woman behind the counter told me that if I went over to Publix and dropped off the prescription, I could transfer it and that would work. Well I needed some groceries so I went to Publix with a friend and her kids, dropped off my prescription, then got on my friends phone and transfered the prescription.
At the time the prescription said it would be ready I went back to Walgreen's to pick up my prescription and my $25 gift card as promised. When I got there they hadn't even called Publix to transfer the prescription and told me it would be another 30 minutes. Mind you I am 8 1/2 months pregnant with a 3 year old but thought we could run some more errands and then come back. I came back 30 minutes later and was told it would be another 10 mintes. So, we waited about another 20 minutes and again came back. Still, I am very patient because I am going to get my prescription and the $25. However when I came back they have now decided that there is some kind of bar code that I am supposed to have in order to get the gift card. They call over another guy, who I am guessing was the manager and he says that I am going to have to come into the store and fill out some paperwork that will take about another 30 minutes. I mean seriously what paperwork takes 30 minutes. But by this time my 3 year old is asleep in the back and I can't wake her up to go in so I said I can't come in my daughter is asleep in the back and it has been over 3 hours. A good manager would have said you know what I have to do this paperwork but if you drive around front I will stand with you and help you complete it. But no, the dumb guy tells me that I have to come in for a minimun of 30 minutes and do some paperwork or I won't get the gift card. Now remember pregnant, 3 year old asleep, and we have been out for over 3 hours, we have waited patiently but by this point my hormones are kicking in and I tell the guy to just give me my stuff back and I am not filling a prescription there.
Honestly, if they had just been honest when I walked in there at 1:30 and said we can't honor this coupon, for whatever reason, I would have been much more patient than I was at 4:30. Be honest and don't tell me to do one thing if you aren't going to honor it!