I had a similar service issue this afternoon. I take 50 mg sertraline daily for OCD, and anxiety.
I had phoned in my refill through the automated machine (people cuts into profits). Prior to pick up, I received a text stating that the medication was ready. When I arrived at the darkened window (you can't see a person),I was DENIED my medication, although it is a non- controlled substance. They blamed my insurance company.
What total incompetence.
There is nothing worse than knowing you need your meds and not receiving them. I am outraged that this country allows this to happen.
Product or Service Mentioned: Walgreens Sertraline Prescription Refill.
Reason of review: Order processing issue.
Monetary Loss: $36.
Walgreens Cons: Total waste of time to shop at walgreen because of staff.