Milford, Delaware
Not resolved
1.3
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1 comment

I had a similar service issue this afternoon. I take 50 mg sertraline daily for OCD, and anxiety.

I had phoned in my refill through the automated machine (people cuts into profits). Prior to pick up, I received a text stating that the medication was ready. When I arrived at the darkened window (you can't see a person),I was DENIED my medication, although it is a non- controlled substance. They blamed my insurance company.

What total incompetence.

There is nothing worse than knowing you need your meds and not receiving them. I am outraged that this country allows this to happen.

Product or Service Mentioned: Walgreens Sertraline Prescription Refill.

Reason of review: Order processing issue.

Monetary Loss: $36.

Walgreens Cons: Total waste of time to shop at walgreen because of staff.

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cmthomas07
#1172238

I agree completely! I am so frustrated at the treatment I received yesterday at the Walgreens, Wick and Telegraph Taylor, MI 48180 location , that I am filing a complaint with the State of Michigan Pharmacutical Board. Complete nonsense.