I have been on the same, exact dosage and type of anti-depressant meds for two years. Every 90 days I need a new doctor's prescription, so I gave Walgreens a written prescription 8 days ago.
But, even so, the pharmacy told me that my insurance company would not allow refill without my doctor's confirmation. So I had my doctor's office call the pharmacy the day before Thanksgiving. I spoke to the pharmacy 4 times and the doctor's office twice on that day. Still no prescription.
I left town for the Thanksgiving holiday as previously planned. Fast forward to December 2. I finally had my company's benefits administrator call the insurance company who said the prescription was approved. But Walgreens still told me no, that they were still waiting for confirmation from the doctor.
Finally after explaining the whole long tedious tale (and staying absolutely calm, not easy) today, the pharmacy will fill my prescription. I lost both my parents a month ago and it's the holiday season. Going without my antidepressant for 6 days is a big deal. I had a prescription.
The doctor confirmed it.
Walgreens suuuuuuuuuucks. I am switching to CVS and praying that they train and hire intelligent, diligent, compassionate people.
Product or Service Mentioned: Walgreens Prescription Refill.