Tulsa, Oklahoma
Not resolved

I was at walgreens yesterday and I needed film and a dog collar. So I was checking out the film, and it eas to good in price to beleive so I was making sure.

Then off to the dog collars and making sure I didn't miss the small I needed I read multiple collars and looked for a while. Next I hear "Code 85" and I have the cashier looking at me acting like she's organizing candy, seriously! Then I was miffed I called and got attitude from the manager. Not cool so I called corporate and that man was a tool.

Once I don't steal. Two I am sorry your product was not merchandised neatly and three I am sorry your Loss Pervention practices are sorry.

Try pulling this on someone who hasn't worked retail, who didn't run a front end and let's talk. Shame on you for thinking someone who takes their time and has to buy to very different type things is a theif because that is how you made me feel.

Product or Service Mentioned: Walgreens Cashier.

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every walgreens has different "codes" and i have never known one for shop lifting! usually they are codes to notify the manager they are needed somewhere for an exchange, void, refund, change, back door for vendors, and so on!

and like someone else already mentioned the front end is required to "face" the store meaning everything has to be pushed forward and in the right spot they encourage employees to do it frequently through out the day! the empployee probably saw the suspicion in your face when you suspected they thought you were stealing which cought her attention so i dont doubt she wasnt watching you but the Code had nothing to do with you!


bellebug, talking about assuming you assumed that they thought you were stealing. What a hyprocrite.


kohls nonsense, you sound like a kid yourself with that going back to school comment(I assume highschool) don't you kids carry guns now days. No reason to be frightened.


so 2day i was in kohls & my friends & i were walking around the store. right be4 we did that we smoked a joint in an alley way & the store clerk was doing it 2 in the alley way to and we saw her.

when we went in the store we saw her & she asked "what r u trying to do?, get me in trouble." and where like "no" then when we saw her again she looked at us all funny like she was sorry or something. then when were in line 2 perchance a couple items she told our clerk "their 85 years old" & pointed at us. i immediately had a feeling that it was a code for something and i walked out of the store & one of my friends went with me. the other friends stood there while my friend & i were looking through the window.

we saw that they were talking & got scared cuz he was taking a very long time 2 ring up only 2 items then she walked out of the store & we booked it back 2 school. that was the most scared i have ever been.


HEy,guess what? Who cares?

if you weren't doing anything wrong, what does it matter?

I work at a walgreens. 99 % of people there, shoplift! So I watch ALL OF YOU! I caught three of you in 1 night!

Watching for thieves is part of our job. So next time, don't steal!




Well you were obviously up to something and not being honest. If you were innocent you would not have looked at the cashier or given a thought to them calling code 85.


ahahaahahaaa sounds to me that your feeling guilty. We dont have a code 85, sounds to me you were up to something fishy.

Also the cashier was probably facing, its something they are supposed to do throughout the day, relax!

And learn how to use the correct words I cant understand what your saying! "Once I dont steal" dont you mean "one?"


My district doesn't have a code like that, but code 5 is a change call. I'm not aware of any shoplifting code, but we have been known to call a made up one like 'code red' or 'code yellow' to deter shoplifter suspects from high theft aisles.


So did "making sure" of the film involve opening it? because that's probably why they got suspicious...


but you have to understand...the cashier that thought they saw something fishy can't exactly walk right up and say "excuse me...I'd like to ask the whole story of why you just took a high shrink item to a high loss section of the store, could you please tell me the whole story"...they just watch. the idea is to be subtle to not offend the customers who are just shopping...erratically.

When I was stopping people for stealing I didn't exactly get to learn their life stories before catching them. They did something sketchy to pique my interest so I'd watch just in case.

Usually it's nothing...but if you don't ALWAYS watch EVERYTHING that seems suspicious then you'll be robbed blind. It's business, don't take it so personally.


Codes are different from store to store and district to district but just calling code 85 was probably for a cash pickup. If they had called code 85 5d (or whatever aisle you were in) that would have been because they thought you were stealing.

I know it sucks to be watched but if we didn't watch our customers we wouldn't have any product at alot of stores. Don't assume your in a good neighborhood and no one steals, they do, from all Walgreens, alot!


I wasn't doing anything wrong. I worked in retail and my friend and I always get a kick out of trying to figure out what the different codes mean at stores.

Once the girl was aimlessly looking off and trying to stock the right candy in the right spot after it had been there I felt as if I was being watched. The manager called and explained that she was a HS student who was just staring etc. If someone thought I was stealing I would rather be asked point blank then stared at like a freak. Oh well, it's done and over with and I feel better about it since the manager called me.

Just because you think something Irish doesn't mean you are guilty.

GET THE WHOLE story of someone's background BEFORE you ASSUME. Remember assuming makes an *** out of you and me.


I was really sick on Christmas Eve last year. I went to a Walgreen's to do some last minute Christmas shopping for stocking stuffers.

I did not realize how horrible I looked. I had mascara running down my face from having a coughing fit in the car on the way over there. I was looking at some lip gloss for my daughter and remembered that she does not like lip gloss with much color, so I put it back. One of the employees jumped in front of me and asked me where the lip gloss was.

When I told her that I put it back, she said "Yeah right! You stole it". Everyone in the store was staring at me. I showed her that I had put it back and reminded her that in the state of Texas, if a store employee wrongfully accuses someone of theft, they wrongfully accused person can sue the store, manager and employee.

The manager ran over and apologized profusely and didn't charge me for my stuff. When I saw a glimpse of my face in a mirror, I totally saw why she thought I was shoplifting.

I had mascara running down my face, my face was red and splotchy, my hair was a mess. I would have thought the same thing, but to accuse someone of theft before having proof, is *** and rude.


Were you doing something wrong, the only reason you would suspect they are suspecting you is if you were doing what you were not supposed to be doing.


get over yourself it happens especially in this economy