State: Wisconsin Product: Walgreens Prescription Refill Clear all filters (10 of 434 reviews match)
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1.3
Details
I can come in, stand in line for 20 minutes, wait another 20 minutes and then stand in line again, for another 20 minutes - or - do the “smart” thing and drop off a prescription the day before, so I can.... stand in line for 20 minutes, be told it’s still not ready,...
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4 comments
Anonymous
#1640903

I worked at Walgreens for a number of years and my husband still works there. I can tell you is that the stores are run much differently than they used to be.

Every retail store gets a certain allotment of hours, and these hours are what you use when you make a schedule. When a store is doing really well=making profit, they usually get budgeted more hours, which equals being able to have more people working. That's how it used to be. The budgets were bigger, so there were a lot more people working.

Slowly they started restructuring, cutting positions, having one position doing multiple jobs. Things changed and overall hours were reduced. It's hard to run a store with say a manager, cashier and photo person. That's at least three people gone from when I worked there.

Pharmacy took a big hit too and yet it's still the busiest place in the store.

Corporate cut down on hours and positions there too. What other reviews mentioned is probably the best thing to do.

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Review
#1317360 Review #1317360 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service

Walgreens Prescription Refill Review

3.0
Details
I just got out of surgery and i needed my med bad after and this place told me to wait 2 *** hours when its only supposed to take 30 mins and so i did and i came back after suffering for 2 hours and thay tell me oh we will get it done now come back in 30 mins..so *** ***!!
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Review
#941092 Review #941092 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
1.9
Details
I have been using Walgreens pharmacy to fill my families prescription for over 30 years. No longer. I have moved all of my prescriptions to another pharmacy. The Wallgreens Pharmacy in Delafield WI charged my $383 for a perscription that previously cost me just over...
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1 comment
Anonymous
#1334342

Well, it is very disappointing that we get use to having and then it's taken away, my cinnamon is a way of life, there is no replacement.

Review
#935571 Review #935571 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Pros
  • Until recently
Cons
  • Pharmacy pricing and service
Reason of review
Pricing issue
1.5
Details
always have to wait for ever to get service, plus I also lost a ton of points on my card, just up and vanished, I am pulling all my scripts and going back to the pharmacy that knows me, knows my pick up dates and treats me with respect-where they know who I am and can call me by my name because they actually have customer service, and know what they are doing. not 5 teenagers running around a bunch of medications trying to look important because they have a job in a pharmacy. I'm done Walgreens...
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1 comment
kristie4634
#1224272

I completely agree! Very dishonest and inconsistent pharmacist at Walgreens, they treat their customers like criminals and not to mention just rude!

Never use Walgreens pharmacy!! horrible experience!

Review
#932508 Review #932508 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Cons
  • I am done
  • Your service is not for the customer
Reason of review
the customer service I get at your stores is not worth my time or money any longer, the pharmacy is a joke, and i am done wasting my time, gas and money for a company whos employees are as dumb as a box of rocks.
Loss
$200
1.5
Details
Over the past six months, I've waited on average, 25 minutes, to pick up prescriptions. Between my wife and I, we have over 15 prescriptions a month. each filled, at different times. (they won't fill them all together) I have called Customer service, at least 9 (nine)...
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3 comments
LadyScot
#1136091

Why not sign up for text or phone notification so that when your script is ready you can pick them up without having to wait long times? Depending on when your doctor writes your script there is no reason you can not have most of your medications filled at the same time, especially if they are maintenance drugs, then you can ask your doctor for 90 day scripts if your insurance will pay for them.

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Review
#809774 Review #809774 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I cannot stand how I feel anymore I've been waiting for two weeks for Walgreens to Take care of insurance issue with my med for Modafinil when I called the pharmacist sunshine one month later we just had the response ok ok ok very rude I going to the pharmacy...
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3 comments
OreillyTeamMember
#1119751

Modafinil is one of the most expensive prescription medications available for sleep related issues. It is also one of the medications that is almost never covered by insurance in full.

In addition, it is a highly controlled substance which requires a vast amount of government checking and stuff like that. I too live near the area and if I wanted to fill a prescription for 60 tablets at the end of the month, I needed to begin the process weeks before. While my insurance only covered 2% of the cost, I still had to pay over $2700 for my prescription of 60 tablets.

Talk to your doctor, get a better and less expensive medication of amphetamine type for your sleep related issues. Or have them look into armodafinil which is a generic version of the same medication but costs significantly less than the primary version

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Review
#773262 Review #773262 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue

Walgreens Prescription Refill Review

1.0
Details
My name is Sharon Stefanski and I go to the Walgreens on 51st and capital Drive in Milwaukee I have been waiting for weeks to get one of my medications they can't seem to get it together and I am getting very very very very annoyed they don't seem to care if this situation is not resolve in a few days I will transfer all my prescriptions to another pharmacy
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Review
#772632 Review #772632 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Order processing issue
My son has end stage renal disease and suffers high blood pressure.The pharmacist said he could not read the amount of pills to be dispensed so he contacted doctor. That is fine but this was the second day without meds for my son because they had to order some of his...
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5 comments
Anonymous
#1118175

The pharmacist did the right thing!! We can't guess the qty to disp.

on the prescription. if should be clearly written on the prescription. If your prescription is filled incorrectly then the pharmacist license can be suspend and they might have to appear before the board of pharmacy.

You and you son are not worth it. Did you try to call the doctor to speed up the process????

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Review
#726350 Review #726350 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Pros
  • Store and retail
Cons
  • Pharmacy service
  • Pharmacy is constantly messing up
Reason of review
Poor customer service
Loss
$100000
Preferred solution
Get drugs for my son before he has a stroke. They do not care about human life.............JUST MONEY
Tags
  • Pharmacology

Walgreens Prescription Refill Review

1.0
Details
Every time I go to Walgreens I have HORRIBLE service and always have to wait even when I get the phone call saying my prescription is ready. They are not organized at all.
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Review
#707767 Review #707767 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service

Walgreens - Prescription Refill Review from Biron, Wisconsin

1.8
Details
The 9009 store screw my pills again. The zame ones the frist timme said they expire. All my pill expire in 2016. Now i do not have a three mouth supply it went to one mouth. Been their for two days stiil not filled. With three refills on it.this store has screw two times on the same pills. This store needs to be check out. I am not the only person having problems with this store. *** of costomer
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Review
#705278 Review #705278 is a subjective opinion of poster.
Service
Walgreens Prescription Refill
Reason of review
Poor customer service