Walgreens - Wrong manufacturer
I picked up a refill at Walgreens Destin Commons.When I opened the pills, the pills were not the same ones as I have been taking.
I called pharmacy and they said they were out of the refill I usually used and they substituted it for a brand from a different manufacturer. The pharmacy person stated that it was the same and to go ahead and take them. When I did, it gave me severe diarrhea. I tried to take them back and get the ones from the original manufacturer and the pharmacy person said they did not take them back, even though I explained they caused me problems and were not the same.
I ordered another prescription from the original manufacturer, and your pharmacy wants to charge me over $100. My co-pay is only $15. This is wrong. I have been a customer of yours for over 44 years and this episode is making me rethink my loyalty.
This reviewer shared experience about "wrong mfg." and wants this business to have the product delivered. The author is overall dissatisfied with Walgreens. The most disappointing about walgreens pills from Walgreens was pharmacy and would not accept return , but reviewer liked walgreens is fine. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Walgreens.
Check out the best and the worst companies in Drug Stores and Drugs category for more informed decision or compare Walgreens to other companies on our site.